• Refund Policy

  • Event and Program Fees:

    The Chamber’s policy is to generally require payment in advance for admission to all Chamber events due to commitments to our vendors for these events.

    We do not offer refunds unless we cancel an event.  If you cannot attend, we welcome substitutions, so please send an alternate from your company.  Attendees who register but do not attend will be invoiced as if the event was attended. However, in case of unusual or unavoidable circumstances, Chamber staff may provide credit toward a future event, with each request being determined on a case-by-case basis. You must notify The Chamber (info@wausauchamber.com) prior to the event to be eligible.

    We reserve the right to cancel an event due to unforeseeable circumstances or for low attendance. If an event is cancelled, you will be given a choice of a refund or having the payment applied to a future event. You will be asked to choose a scheduled event; we cannot carry unapplied event payments on your account.

    Leadership Excellence Tuition:

    A non-refundable deposit is due with your application (see application for current amount.)  Leadership tuition refund requests are handled on a case-by-case basis.

    Membership Investment:

    Payment of your Membership Investment in the Chamber or Young Professionals Group is due at the time of application or at the beginning of your renewal year. Membership Investment refund requests are handled on a case-by-case basis.

    Sponsorships, Publication Purchases & Other Services:

    The Chamber does not offer refunds on any sponsorship or publication purchases unless the program or publication is canceled.

    Advertisement Opportunities:

    No refunds are available once an advertisement is scheduled.

    Please note that the stated refund policies may be changed at the sole discretion of the Chamber and without any prior notice or liability to you or any other person. When updates are made, new versions of this policy will be posted so please check periodically for updates. If you have any questions, please email info@wausauchamber.com.