One Small Habit That Makes Leaders Instantly More Likable (and More Effective)
Leadership conversations often focus on strategy, vision and execution. All matter. Yet one small habit consistently separates leaders people want to follow from those they simply tolerate: expressing genuine, specific gratitude.
This is not about being nice for the sake of optics. It is about recognizing effort in a way that signals respect and competence. When leaders make a habit of saying 'thank you' clearly and intentionally, they become more likable and more effective at the same time.
Gratitude works because it changes the emotional temperature of a room. In fast-moving organizations, people are conditioned to hear what went wrong, what is late, or what needs fixing. When a leader pauses to acknowledge what went right and who made it happen, it creates balance. Teams relax. Defensiveness drops. Trust increases.
The key is specificity. A vague 'thanks, everyone' at the end of a meeting rarely lands. But a targeted message does.
“Thank you for pushing back on that timeline and protecting the team from burnout” tells someone they were seen.
“I appreciate how you handled that client call calmly under pressure” reinforces behaviors worth repeating.
This habit also reinforces clarity. By naming exactly what you value, you teach the organization what good looks like. Over time, this reduces confusion and rework. People do more of what gets recognized, not because they are chasing praise, but because they understand the standard.
There is also a credibility dividend. Leaders who consistently acknowledge others are perceived as more confident, not less. They do not need to hoard credit. Their authority comes from judgment and fairness. In contrast, leaders who rarely express appreciation often feel distant, even if their intentions are good.
Importantly, gratitude does not dilute accountability. In fact, it strengthens it. When people feel respected, they are more open to feedback and correction. A culture that includes appreciation alongside high standards creates resilience. Teams are more willing to stretch, take responsibility and recover from mistakes.
The habit is simple, but it requires discipline. Build it into your day. Open meetings by recognizing a recent win. Close one-on-ones by thanking someone for a specific contribution. Follow up tough conversations with appreciation for effort, even when outcomes are still evolving.
For senior leaders, this habit scales. A short, thoughtful note copied to the right stakeholders can travel far. It signals what matters without a speech or memo. Over time, it shapes culture more powerfully than slogans on a wall.
Likability is often dismissed as soft. In reality, it is a strategic asset. People work harder for leaders who notice them. They stay longer. They speak up sooner. All of that improves results.
The Bottom Line
The most effective leaders are not those who command the most attention. They are the ones who consistently recognize the contributions of others. A simple, specific 'thank you' costs little, takes seconds, and pays dividends in trust, performance, and followership.
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The Greater Wausau Chamber of Commerce is a private non-profit organization that aims to support the growth and development of local businesses and our regional economy. We strive to create content that not only educates but also fosters a sense of connection and collaboration among our readers. Join us as we explore topics such as economic development, networking opportunities, upcoming events, and success stories from our vibrant community. Our resources provide insights, advice, and news that are relevant to business owners, entrepreneurs, and community members alike. The Chamber has been granted license to publish this content provided by Chamber Today, a service of ChamberThink Strategies LLC.
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One Small Habit That Makes Leaders Instantly More Likable (and More Effective)
Leadership conversations often focus on strategy, vision, and execution. All matter. Yet one small habit consistently separates leaders people want to follow from those they simply tolerate: expressing genuine, specific gratitude.
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