Professional Skills Session: Problem Solving
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. This workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.
About the Instructor
Dr. Brenda Frazier’s diverse background and experience is in management, marketing, ethics, leadership, customer service and strategic management. She has experience with entrepreneurship, team building and conflict resolution, managing high performance teams, and quality management and continuous improvement.
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